Two nights ago i worked a cross country night flight. during boarding a guest stops me in the aisle and asks for a pillow and blanket, tooo tired to go through the whole schpeel about airlines not carrying complimentary pillows and blankets since the swine flu epidemic, i simply told him that we didn't have any onboard. he pointed out that first class had blankets. i pointed out that first class tickets are a hell of a lot more expensive and therefore get "complimentary" items. With a tone full of disdain and an anger that makes me think that someone didn't love him enough as a child he told me that "YOU should put that on your website!" not wanting to fight before the plane even took off i chose this moment to walk away and help other more grateful passengers with their carry on items. but in my mind i was having a different conversation with him. it went something like this:
passenger: "You should put that on your website!!!!"
flight attendant: "you know youre right! i've been meaning to update that old thing for ages, let me whip out my laptop and get right on that."
flight attendant: "no, not really."
passenger: "why would you say such a thing?"
flight attendant: "why, would you think that i, the flight attendant, had any control of what information is put on the company website?!
ps. THIS is my website and now its public knowledge. WE DON'T HAVE PILLOWS AND BLANKETS BECAUSE THE CLEANERS DON'T TAKE THEM OFF THE AIRPLANE AT EVERY STOP AND WE DON'T WANT YOU TO GET SICK FROM SWINE FLU.